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Why choose Promax for Property Management



Team Based Property Management

Our Team-based property management offers several advantages:

Property Management Team

  • Our team consists of members with diverse skills and expertise, allowing for comprehensive property management that covers various aspects such as maintenance, marketing, finance, and customer service.

  • Team-based management allows tasks to be distributed and completed more efficiently, reducing the burden on individual team members, and ensuring that nothing falls through the cracks.

  • Our team-based property management can easily scale to manage larger and more complex properties or portfolios, adapting to the changing needs of property owners.

  • Our multiple team members can oversee financial aspects, including budgeting, rent collection, and expense management, to ensure the property's financial health.

  • Through collaboration and expertise sharing, our property management team can identify opportunities for property improvement and value enhancement.

  • Our team-based property management leverages the strengths of multiple individuals to provide efficient, specialized, and customer-focused services, contributing to the overall success of property management operations.


24/7 On Call Property Managers

PROMAX’s 24/7 on-call staff is important for several reasons, as it ensures the efficient and effective operation of properties and provides essential support to both property owners and tenants. Here are some key reasons for the importance of on-call staff in property management:

Northern Virginia Property Manager
  • Our On-call staff can cover for regular property management personnel during vacations and holidays, ensuring seamless property operations year-round.

  • Our On-call staff can adapt to unpredictable situations, such as weather-related emergencies or unexpected issues, maintaining the property's operational efficiency.

In summary, our on-call staff is crucial for maintaining property value, tenant satisfaction, and overall operational efficiency while addressing emergencies and issues that can arise at any time. It is an investment that can lead to long-term success in the property management industry.

  • On-call staff can respond promptly to after hour emergencies, such as plumbing leaks, power outages, or security issues, minimizing potential damage and ensuring tenant safety.

  • Quick responses to tenant concerns and emergencies lead to higher tenant satisfaction and retention rates, which can positively impact a property's reputation and financial performance.

  • On-call staff can act as a point of contact for tenants during non-business hours, ensuring that tenant inquiries and issues are addressed even when the property management office is closed.

  • Immediate attention to maintenance and repair issues can prevent minor problems from escalating into costly major repairs, saving property owners money and reducing downtime.

  • Knowing that there is a reliable 24/7 contact for assistance provides peace of mind to both property owners and tenants.

On Call Property Manager


Cloud based property management

Using cloud-based digital records offers several advantages for landlords:

Landlord Portal Property Management
  • Accessibility: Records can be accessed from anywhere with an internet connection, enabling landlords to check information on the go.

  • Backup and Recovery: Automated backups ensure data is recoverable in case of hardware failure or other disasters.

  • Collaboration: Share records with property managers, tenants, or contractors easily and securely.

  • Search and Retrieval: Quick and efficient search and retrieval of records, reducing time and effort required for finding information.

  • Version Control: Cloud storage often maintains previous versions of documents, helpful for tracking changes and maintaining a history of records.

  • Remote Management: Manage rental properties and tenant relations remotely, even from different geographic locations.

  • Time Savings: Reduce the time spent on paperwork and administrative tasks by streamlining record-keeping processes.

  • Environmental Impact: Reduce paper consumption and contribute to a more environmentally friendly approach to record-keeping.

  • Audit Trails: Maintain detailed audit trails for financial records, providing transparency and accountability.


Marketing your rental on multipl sites

Marketing your home on multiple websites broadens your property's exposure, increases the likelihood of finding the right buyer or tenant, and provides you with a diverse range of marketing tools and insights, ultimately helping you achieve a successful and more efficient sale or rental process. Some of the websites PROMAX advertises your property include:

Marketing your rental on multiple sites


Property Managemet home inspections

PROMAX’s routine property inspections are a proactive approach that benefits landlords by maintaining property condition, tenant compliance, safety, and overall property value.

They can help to prevent issues, strengthen tenant relationships, and reduce potential legal or financial risks.

Property Management Home Inspections
  • Property Maintenance: Routine inspections help landlords to identify maintenance and repair issues early on, preventing them from becoming major and costly problems. This helps in preserving the property's value.

  • Tenant Compliance: Inspections ensure that tenants are following the terms of the lease agreement, including maintaining the property in good condition and abiding by the lease agreement.

  • Health and Safety: Routine inspections ensure the home is safe and meets health and safety standards, reducing the risk of accidents or injuries.

  • Documentation: Keeping a record of property inspections provides documentation in case of disputes or legal issues with tenants.

  • Scheduling Repairs: Inspections can identify necessary repairs or maintenance tasks, allowing landlords to schedule these in a way that minimizes disruption to tenants.

  • Marketability: A well-maintained property, as a result of routine inspections, is more marketable and appealing to potential tenants, reducing vacancy periods.

  • Preventing Unreported Damage: Some damage or issues may go unreported by tenants. Regular inspections can uncover hidden problems before they worsen.


Licensed and insured vendors

PROMAX only uses licensed and insured vendors for various reasons, as it offers several benefits related to legal compliance, risk mitigation, and ensuring high-quality services. Here are some key reasons why landlords should prioritize licensed and insured vendors:

Property Management Vendors
  • Warranty and Guarantees: Many licensed vendors provide warranties or guarantees for their work. If issues arise after the service, the vendor may return to fix them at no additional cost.

  • Insurance for Property Damage: In cases where vendor services inadvertently damage the property, the vendor's insurance may cover the cost of repairs, saving the landlord from unexpected expenses.

  • Professional Expertise: Licensed vendors are often more knowledgeable about industry regulations, trends, and best practices, which can lead to better recommendations and solutions for the landlord.

  • Peace of Mind: Knowing that the vendor is licensed and insured provides peace of mind to the landlord, knowing they are taking the necessary steps to protect their investment and minimize risks.

  • Legal Compliance: Hiring licensed vendors ensures that they meet the legal requirements and standards set by the state or local authorities. This helps landlords avoid potential legal issues related to unlicensed work.

  • Quality Assurance: Licensed vendors typically have the necessary training and expertise in their field. This often results in better quality work, which benefits the landlord and tenants.

  • Safety: Licensed professionals are more likely to adhere to safety standards and best practices in their work, reducing the risk of accidents and injuries on the property.

  • Insurance Coverage: Insured vendors provide an additional layer of protection. In the event of damage or accidents caused by the vendor's work, their insurance can cover the costs, sparing the landlord from financial liability.

  • Reliability: Licensed and insured vendors are often more reliable and professional in their work. They are more likely to complete the work on time and within budget.

  • Accountability: In the event of subpar work or disputes, licensed vendors can be held accountable through regulatory bodies or associations. This can help resolve issues and ensure the vendor rectifies the problem.

Licensed and Insured Vendors Property Management


Virtual Staging

In the competitive world of real estate, presenting your rental property in the best light is crucial to attract potential tenants. Traditional staging can be time-consuming and costly, making it an impractical option for many landlords. That's why PROMAX offers virtual staging . Virtual staging offers a cost-effective and efficient solution for showcasing your rental home in its best possible light.

Virtual staging your rental home


In today's competitive real estate market, property owners and real estate professionals are continually seeking innovative ways to showcase their rental properties. One such method gaining popularity is the use of virtual tours. Virtual tours provide potential tenants with an immersive and interactive experience, allowing them to explore a property from the comfort of their own home.

  • 24/7 Accessibility:  Virtual tours offer the convenience of 24/7 accessibility. Prospective tenants can explore your rental property at any time that suits them, whether it's during their lunch break, in the evening, or over the weekend. This flexibility ensures that your property is available to a global audience, accommodating different time zones and schedules.

  • Wider Geographic Reach: Virtual tours transcend geographical barriers. They enable potential tenants from across the country or even around the world to explore your rental property without the need for travel. This broader reach increases the pool of potential renters, attracting a diverse group of individuals who may be relocating or moving from other areas.

  • Safety and Health Considerations: In times of health concerns, such as a pandemic, virtual tours become invaluable. They minimize the need for physical showings, reducing the risk of exposure to illnesses. Virtual tours provide a safer and more health-conscious option for both property owners and potential tenants.

  • Cost-Effective: Traditional staging involves renting or purchasing furniture, decor, and hiring professionals to set up and maintain the staging. These costs can quickly add up. In contrast, virtual staging is a more budget-friendly alternative. With virtual staging, you can achieve the same appealing look without spending on physical furniture and accessories.

  • Speed and Convenience: Traditional staging can be a time-consuming process. It often involves coordinating deliveries, setting up furniture, and making frequent adjustments to maintain the property's appearance. Virtual staging, on the other hand, is a quick and hassle-free process. You can stage your rental property digitally in a matter of days, and it's easy to make changes or updates as needed.

  • Enhanced Visualization: One of the most significant advantages of virtual staging is that it helps potential tenants visualize the property's potential. Empty spaces can be difficult for renters to envision as their future home. Virtual staging transforms these vacant rooms into inviting, furnished spaces, making it easier for prospective tenants to imagine themselves living there.

  • Wide Design Flexibility Virtual staging offers virtually limitless design possibilities. You can easily switch out furniture, change color schemes, and experiment with different layouts to see what appeals most to potential renters. This flexibility allows you to tailor the property's design to match the preferences of your target audience and create an inviting atmosphere that highlights the property's best features.

  • Competitive Edge: In a crowded rental market, virtual staging can provide you with a competitive edge. It helps your property listings stand out and attract more potential tenants, ultimately reducing the time your property spends on the market.

Virtual tour for your rental home


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  • Over 35 Years of Service to Northern Virginia

  • Expert ratio of property management homes to property managers

  • Our property managers are licensed real estate agents

  • Our property managers are employees

  • Our phone lines are not outsourced

  • We hold weekly round table in person staff meetings and training

  • We provide In-house property management training for all of our employees

  • We carry errors and omissions insurance

  • We are bonded and insured.

  • We don't pay for fake online reviews

  • Promax believes that having in-house maintenance contractors and vendors is a conflict of interest

  • We do not receive kickbacks, referral fees, free services, or any other consideration for use of their preferred vendors

  • We welcome due diligence! We believe when you hire a PM, you should check with the Virginia real estate board for history of complaints and disciplinary actions

  • Our years in business number IS NOT conflated

  • Our property management documents, including leases, property management agreements, prepared by and reviewed by licensed attorneys in the commonwealth of Virginia

  • We do not display and promote fake or made-up awards

More info on Promax


property manager and realtor
  • Experience and an impeccable reputation in the industry

  • Full-time, dedicated property management teams

  • Property Managers are available 24/7 including weekends and holidays

  • Professional after hours emergency service call center

  • Direct link to Rent-Track, facilitating rent payments electronically and securely.

  • Pre- Occupancy tenant orientation

  • Extensive digital photographic record of home conditions

  • Maintenance and repair services at competitive rates, performed by independent, licensed, and insured vendors

  • Legal oversight and tax services from our corporate attorney and CPA

  • Electronic distribution of owner funds, and monthly E-statements

  • Secure Owners Portal for access to statements and documents

Promax Property Management Logo

7007 Kilworth Lane

Springfield, VA 22151

1200 Prince Street

Alexandria, VA 22314

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